Frequently asked questions.
Everything you need to know about Stockt. Can not find what you are looking for? Get in touch.
What is Stockt?
Stockt is a hospitality stock management platform built specifically for bars, restaurants, cafés, hotels, event venues and multi-site hospitality groups. It helps operators manage stock takes, deliveries, supplier orders and approval workflows from one central platform.
Who is Stockt designed for?
Stockt is designed for hospitality operators of all sizes — from independent bars and restaurants through to multi-site groups. It is built around the real workflows used in hospitality operations, not adapted from generic inventory management software.
Can Stockt replace spreadsheets?
Yes. Stockt is designed to replace spreadsheet-based stock management entirely. Stock takes, inventory tracking, ordering and reporting all happen within the platform. You no longer need Excel, Google Sheets or paper stock sheets.
Can staff complete stock takes?
Yes. Staff can complete stock takes on any smartphone or tablet. Stockt supports full stock takes, category stock takes and quick stock takes. Counts are submitted for manager review before inventory is updated.
Can managers review and approve stock takes?
Yes. Managers review submitted stock takes before they update inventory records. This review step ensures accuracy and maintains a clear record of who reviewed and approved each count.
Can managers approve orders?
Stockt uses a role-based approval workflow. Managers review stock levels. General Managers review and edit suggested orders. Owners can approve orders before they are sent to suppliers. Approval requirements are configurable.
How does suggested ordering work?
After a stock take is completed and approved, Stockt calculates suggested order quantities based on the gap between current stock levels and minimum thresholds, adjusted for weekly usage averages. Orders are grouped by supplier. General Managers can review and adjust before submission.
Can I manage suppliers in Stockt?
Yes. Stockt includes a supplier database where you can store contact details, link products to their relevant supplier and maintain order history. This ensures consistent ordering regardless of which team member is placing the order.
Can I manage multiple venues?
Yes. Stockt supports multi-site operations with site-level stock management and group-level reporting. Each venue has its own stock takes, orders and inventory. Group reports provide visibility across all venues.
Can I customise user permissions?
Yes. Stockt has five permission levels: Owner, General Manager, Manager, Staff and Platform Administrator. Each role has appropriate access to features. Staff cannot access reports or ordering. Owners retain full access to everything.
How long does setup take?
Most venues are set up and operational within a few days. Setup involves building your product database, adding team members and configuring suppliers. Our onboarding team supports you through this process.
Is Stockt suitable for independent operators?
Absolutely. Many Stockt customers are independent bars, restaurants and cafés. Stockt is designed to be accessible for single venue operators as well as large groups.
Does Stockt work on mobile?
Yes. Stockt is designed to work on any smartphone or tablet. Stock takes are typically completed on mobile devices. Managers and owners can review reports and approve orders from any device.
Does Stockt integrate with my EPOS system?
Stockt currently operates as a standalone stock management platform. Integration with EPOS systems is on the product roadmap. Contact us to discuss your specific requirements.
Can I track deliveries?
Yes. Stockt allows you to record deliveries against original orders, confirm what was received, flag discrepancies and update inventory automatically. Delivery history is maintained per supplier.
What reports does Stockt provide?
Stockt provides a comprehensive report suite including Stock Value Reports, Product Reports, Category Reports, Dead Stock Reports, Variance Reports, Delivery Reports, Order Reports, User Activity Reports and Trending Reports.
Is there an audit trail?
Yes. Stockt maintains a complete audit log of every action performed in the platform, logged against the user who performed it. This provides full accountability for stock takes, orders, deliveries and approvals.
What happens if a delivery does not match the order?
When recording a delivery, staff can flag discrepancies between ordered and received quantities. These discrepancies are recorded and visible in delivery reports, allowing you to follow up with suppliers.
How do I request a demo?
Visit our Contact page and submit a demo request. We will get in touch to arrange a guided walkthrough of the platform tailored to your operation.
Still have questions?
Book a demo and we will answer everything and show you the platform in action.
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